Emergency?

If you require the Fire Department, Police or Ambulance. DIAL 911.

For Emergency Maintenance such as water, lack of heat or loss of power, during business hours call our office at 416-495-3444. After hours emergencies call our office at 416-495-3444 and follow the prompts to speak to our on call emergency staff.

General and minor repairs are not considered an emergency and will be addressed Monday-Thursday 9am-5pm, Friday 9am-4pm. Misuse of the Emergency line will result in a $100 plus HST per occurrence charge to you.

 

Service Requests

By requesting maintenance through this online form, you’re authorizing Lionheart Realty Brokerage or its agents to enter your premises to carry out the requested repair. If you do NOT agree, do not use this method but rather call our office during business hours and we’d be happy to arrange a time to address your maintenance request.

 

Repair Request

All maintenance requests must be reported to Lionheart Properties in writing. Please complete and submit this form or deliver in person to 1 Sparks Avenue, Unit 11, Toronto, Ontario M2H 2W1.  

Please note: This form is for Residential Tenants only. If you belong to a Condominium Corporation managed by Lionheart Properties, do NOT use this form, log a service request within your community website or mobile app.

 

By agreeing to the terms of this form, you hereby authorize and consent to Lionheart Properties releasing your personal information such as name and contact information (phone/email) to any tradespeople required to facilitate this request. In addition to the above consent, you authorize the entry to your unit by the tradespeople assigned to this maintenance request.

Enter todays date

Unit Number

If the repair relates to any of the following appliances, please list the make and model in the comments below. Select Not applicable if the repair doesn’t relate to an appliance.

Street Address of the Property

Provide information on how to best Access the Property

Describe the nature of the request for maintenance. If the repair relates to an appliance from above, enter the make and model of the appliance. Attach any relevant pictures.

Maximum size 10MB

Maximum size 10MB

Maximum size 10MB

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